Customer Feedback

Hello Cui, I meant to write to you sooner to tell you how pleased everyone was with all of the arrangements on the pre-tour. Lisa was fabulous and everyone enjoyed her and all that she did for us. Cui, you arrangments were wonderful and I can't thank you enough for the pre touring. Warmest regards,

Tour Dates:Apr 22,2013 - Apr 25,2013

I like to praise one of your tour directors. Helen Yuan, who was our tour from 8 to 23 April 2013. She was a credit to herself, your company and her country. Her enthusiasm, knowledge, personality were outstanding and she made us feel very much at ease. Having Helen as our tour director help make a good tour into a great tour. I felt as if it was a friend showing us the great site of China not someone just doing their job. Thank you and a big thank you to Helen. Would you be good enough to pass on the thank of my wife and myself.

Tour Dates:Apr 08,2013 - Apr 23,2013

Hello - your China tour was amazing and we appreciate all the work that has gone into planning and executing this intense and immense itinerary. This trip certainly allowed us to see some of the highlights that held great interest to us and we will always remember our first trip to China. We wanted to let you know that, while we appreciated all our guides, we really enjoyed Henry while in Beijing. We felt he went out of his way to inform and enlighten us and was so very pleasant at all times. Also, you did everything that you said you would - the tour was as stated, you helped us with our Visa documents, the Trans-Siberian Railway tickets were delivered the night before. It was all as we had requested. AND, everything was on time! We thank you very much for your great service. Sincerely,

Tour Title: China Panorama plus Yangtze Cruise
Tour Dates:Apr 03,2013 - Apr 13,2013

Our trip to China began with an advertisement in the newspaper many months before we went. It was for a cruise to Beijing from Sydney Australia. It excited us and we thought if we were going all that way we should see a little bit of China. We left on March 8th on our cruise and departed the Diamond Princess at Tianjin on 1st April. Ken was waiting for us and introduced his driver and said they would be looking after us for the next three days. After checking all our details we were taken to the Novotel Peace Beijing hotel. The next day we were up early and off to Tiananmen Square then the Forbidden City. Ken wanted us to be the first people to see an important place for a good photo and we were. We were impressed by Kens knowledge of history and passion for China.It was very interesting but hard for us to retain so much at one time! Maybe because we are getting old. We were very pleased to find a relic that had fallen down and hand it to someone to go to the appropriate place.We loved the Summer Palace and beautiful gardens and lakes. Also the Temple of Heaven. We took hundreds of photos. We had never seen such amazing places before. The next day was the day we were most excited about. The Great Wall of China. We loved the drive in the country to get there and Ken answered all our questions. The Wall was more than we expected. We were pleased we were fit and healthy and climbed further than we thought we would be able to. Once again we were in awe and took hundreds of photos. We were lucky that it was a lovely warm day and we got there before the throngs of other tourists. A truly memorable day and we felt quite emotional to actually be there. We had been warned about the dust and pollution but we found that not a problem as we were so interested in everything that we saw. We looked forward also to seeing the Terracotta Warriors in Xian and we were not disappointed. What an amazing find. Our guide Hoel was very relaxed and knowledgeable. Once again we were in awe at the history of Xian and the amazing sights we saw. We were very happy to be escorted to the airports by our guides and taken to where we had to check in. It made the trip stress free and relaxing. Our only regret is that we did not stay in your interesting country for longer. We would have loved to cruise the Yangtze River and see the hanging temples at Mt Heng. Unfortunately we will not be able to afford to return to China. It was very memorable and we talk about China a lot and the people we met. We loved it when the young people wanted to speak to us to improve their English and found them very helpful when we asked for directions when we were on our own. We did get lost in a shop once! Thank you China and CITS.

Tour Title: Golden Route of China
Tour Dates:Mar 08,2013 - Mar 15,2013

I would like to comment on my recent holiday in China, I am happy to say i had a wonderful holiday and your guide Lei Rei was exceptional, she gave guidance and help when required and made our holiday an experience we will never forget. Thankyou for a lovely stay in China.I would like to comment on my recent holiday in China, I am happy to say i had a wonderful holiday and your guide Lei Rei was exceptional, she gave guidance and help when required and made our holiday an experience we will never forget. Thankyou for a lovely stay in China.

Tour Title: China Memorable Experience
Tour Dates:May 18,2012 - Jun 28,2012

Just a quick note to say how wonderful and hospitable you're representative Ruby was on my recent China tour 2nd June - 16th June 2012. Your company should be very proud of her, she was charming, very customer focused and catered to needs of all of us on the tour. Everyone said they had an extremely pleasant experience throughout the holiday.Ruby is an asset to your company and represents the best of China. Please pass on my thanks to her for making the tour the highlight of my travels.

Tour Title: China Ancient Town Panorama
Tour Dates:Jun 02,2012 - Jun 16,2012